At Ana & Co, we take your privacy seriously. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our Affiliate and KOL Management System.
1. Information We Collect
1.1 Account Information
When you create an account, we collect:
- •Full name and business name
- •Email address
- •Phone number (optional)
- •Company information and website
- •Password (encrypted)
- •Payment and billing information
1.2 Social Media Data (Instagram & Facebook)
When you connect your Instagram or Facebook account via Meta API, we collect:
- •Profile information (username, profile picture, bio)
- •Media content (posts, photos, videos, captions)
- •Engagement metrics (likes, comments, shares, saves)
- •Follower and following count
- •Stories and Reels data
- •Insights and analytics (reach, impressions, demographics)
- •Account performance over time
1.3 TikTok Data
When you connect your TikTok account via TikTok API, we collect:
- •Profile information (username, display name, avatar, bio)
- •Video content and metadata
- •Engagement statistics (views, likes, comments, shares)
- •Follower count and growth metrics
- •Video analytics and performance data
- •Audience demographics and insights
1.4 Campaign and Performance Data
- •Campaign details and objectives
- •Affiliate links and tracking codes
- •Conversion data and sales attribution
- •Commission and payment records
- •Communication history between brands and affiliates
1.5 Technical and Usage Data
- •IP address and device information
- •Browser type and version
- •Operating system
- •Log data and activity timestamps
- •Cookies and similar tracking technologies
2. How We Use Your Information
We use the collected information for the following purposes:
Service Provision
To provide, maintain, and improve our Affiliate and KOL Management System
Analytics and Reporting
To generate insights, analytics, and performance reports for campaigns
Campaign Management
To facilitate collaboration between brands, affiliates, and influencers
Payment Processing
To process commissions, track earnings, and manage payments
Communication
To send service updates, notifications, and support messages
Security and Fraud Prevention
To protect against unauthorized access, fraud, and abuse
Legal Compliance
To comply with legal obligations and platform policies
3. Data Storage and Security
3.1 Storage Infrastructure
Your data is stored on secure cloud servers with the following protections:
- ✓Encryption at rest using industry-standard algorithms
- ✓TLS/SSL encryption for data in transit
- ✓Regular security audits and vulnerability assessments
- ✓Secure backup and disaster recovery procedures
- ✓Multi-factor authentication support
3.2 Access Controls
Access to your data is strictly limited to authorized personnel who need it to provide services. All employees sign confidentiality agreements and undergo security training.
3.3 Data Retention
We retain your data:
- •For as long as your account is active
- •As needed to provide services and comply with legal obligations
- •Social media data is refreshed according to API rate limits
- •After account deletion, data is removed within 90 days unless legally required
4. Data Sharing and Disclosure
Important Note
We do not sell, rent, or trade your personal information. We only share data in the following limited circumstances:
4.1 Within the Platform
- •Performance data shared between brands and their affiliates/KOLs
- •Campaign results visible to authorized team members
4.2 Service Providers
We work with trusted third-party service providers for:
- •Cloud hosting and infrastructure
- •Payment processing
- •Email delivery and communications
- •Analytics and monitoring
4.3 Social Media Platforms
Data is accessed through and subject to Meta (Instagram/Facebook) and TikTok platform policies. These platforms may independently collect data about your activity.
4.4 Legal Requirements
We may disclose information when required by law, legal process, or to protect rights, property, or safety of Ana & Co, our users, or others.
4.5 Business Transfers
In the event of a merger, acquisition, or sale of assets, your data may be transferred to the new entity.
5. Your Rights and Choices
You have the following rights regarding your personal data:
•Right to Access
Request a copy of all personal data we hold about you
•Right to Correction
Update or correct inaccurate or incomplete information
•Right to Deletion
Request deletion of your personal data (right to be forgotten)
•Right to Data Portability
Receive your data in a structured, machine-readable format
•Right to Revoke Access
Disconnect social media accounts and revoke API permissions at any time
•Right to Object
Object to certain processing activities or restrict processing
•Right to Withdraw Consent
Withdraw consent for data processing where consent is the legal basis
How to Exercise Your Rights
To exercise any of these rights, please contact us at privacy@anaandco.com. We will respond to your request within 30 days.
6. Social Media Platform Compliance
Meta (Instagram & Facebook) Compliance
Our use of Instagram and Facebook data complies with:
- ✓Meta Platform Policy and Terms of Service
- ✓Instagram Basic Display API requirements
- ✓Facebook Platform Terms and Data Use Policy
- ✓We only request permissions necessary for service functionality
- ✓You can revoke access anytime through Instagram/Facebook settings
To Disconnect Instagram/Facebook:
Go to Settings → Security → Apps and Websites → Remove Ana & Co
TikTok Platform Compliance
Our use of TikTok data complies with:
- ✓TikTok Developer Terms of Service
- ✓TikTok API Terms and Policies
- ✓TikTok Privacy Policy and Community Guidelines
- ✓Data is accessed only with explicit user authorization
- ✓You can disconnect your TikTok account at any time
To Disconnect TikTok:
Go to Settings → Privacy → Apps and Websites → Remove Ana & Co
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we make changes, we will post the updated policy on this page and update the "Last Updated" date at the top. We encourage you to review this Privacy Policy periodically for any changes.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email: support@dgbox.id